Answers to common inquiries about our products, services, and policies. If you have other questions, please just send it to hello@m44.space.
- All
- Yoga Mat Bag - The Design Series of Ancient Mural
- Sleeping Bag Liner - Double Top Cover
- Order
- Shipping
- Return & Warranty
- Reward Program
- Discount & Offers
- Reseller & Collaboration
Yoga Mat Bag - The Design Series of Ancient Mural
Sleeping Bag Liner - Double Top Cover
Double top cover: The double flap style of the sleeping bag liner offers versatility, allowing it to be used in one or two layers depending on the situation.
Generous size: With a length of 90 inches (229 cm), this liner offers plenty of room to move around for a spacious and unrestricted sleeping experience.
Foot ventilation: The built-in foot zip allows for adjustable ventilation, keeping your feet cool and refreshed on warmer nights.
100% Cotton Comfort: Made from high-quality cotton, this liner is exceptionally soft and breathable, providing a cozy and comfortable sleeping environment.
Easy to carry and store: The included Oxford bag ensures compact storage and easy transport, making it the ideal companion for your camping or backpacking trips.
Order
If the order is outside of the 2-hour cancellation window, you can contact our Customer Support Team with your order number, and we will look into the status of the order to see if the order can be canceled on your behalf. Please note after the 2-hour window, cancellation is not guaranteed.
If the order cannot be canceled, we can assist you with our returns program after the shipment is delivered to you. You are more than welcome to return the package to us within 30 days of purchase for a full product refund. When the package arrives, please either reject the package or mark the unopened package as "Return to Sender" and drop it off at a local post office. This will return the package back to us free of charge.
If you do not have an account, please contact our Customer Support Team! One of our friendly and helpful agents will be more than happy to assist you.
If your order has not been processed out yet, what we can do is cancel the current order so you can make a brand new order with which you prefer. However, if the order has been processed for shipping, we will be unable to cancel the order.
Please contact our Customer Support Team to request a cancellation.
Shipping
After your order is shipped out, it usually takes about 24-48 hours for any tracking services to update. If no updates are made on your tracking information after 48 hours, please contact our Customer Support Team for more assistance.
For expedited shipping options or international destinations, shipping costs will vary depending on the carrier, shipping method, destination, and weight of the package.
In order to receive an estimate of shipping costs and shipping options, you may do the following: Enter the desired item(s) into your shopping bag. Proceed to your shopping bag by clicking on the “Bag” icon on the top right corner of the page and clicking "View Shopping Bag." Enter your shipping information in the “Cart Total - Estimate Shipping and Tax” section and click the “Calculate shipping” button to view the available shipping methods and costs to your destination. Please Note: If you are an international customer, shipping costs will not include any customs fees or taxes that may incur.
You may view the available shipping methods and shipping cost estimates by adding the desired items into your Cart and entering your shipping information during the check-out process. If certain shipping methods are not visible within the given shipping options, it is most likely unavailable to the destination address you have provided.
Please refer to the following links for each shipping carrier's page for countries that are served:
USPS Served Countries
FedEx Served Countries
If your order has already been processed for shipment or is already in transit, we unfortunately are not able to modify the shipping address. We kindly recommend that you contact your local post office to arrange for a possible address change or pick-up of the package. If you are unable to receive your package, please contact our Customer Support Team and we will do our best to assist you further.
In the case that a shipment has been marked as delivered but not actually received, here are a couple of things you can do before contacting our team: Check with your neighbors, building management, or security to see if they may have received it on your behalf. Contact your local post office as they may be holding the package at their facility following an unsuccessful delivery attempt.
These additional charges will be collected from the recipient by the shipping carrier at the time of delivery, and the recipient of the order will be responsible for any charges.
Please feel free to contact your local customs office for any additional information or questions.
If you would like certain items to arrive sooner, we recommend that you place separate orders for these items as orders containing pre-order or back-order items will not be shipped until all items are available.
Return & Warranty
For merchandise returned within 30 days of the ship date with the online packing slip, we will issue a refund to the original form of payment at the original selling price.
● For all returns without the original receipt or packing slip, a merchandise credit will be issued at the lowest selling price.
● Your return will be processed within approximately 10-15 business days of being received.
● If you making an exchange, we offer a free return label.
● If you are making a return, you will have the option to select a UPS label for $8, which is deducted from your refund or you can ship your return back to us using your own shipping method.
● If you are returning the package on your own with the carrier of your choice you will pay the return postage at the time of shipping. M44space does not reimburse shipping fees. Please keep a copy of the tracking number if you are using your own shipping carrier for the return. M44space is not responsible for returned packages until they reach our warehouse.
3pl address
We’ll take care of the rest! You should receive email notification of the refund once we have received and processed the returned package.
If you would like to make a request for an Amazon return please use the Amazon Returns Center by clicking here!
Reward Program
In addition, M44space members earn points that accumulate for redeeming reward coupons. It’s available to everyone who signs up at M44space.com!
Birthday point redemption: 200 pts
Signup point redemption: 100 pts
Follow on M44space's Social media: 50 pts
Reward points per dollar spent: $1 = 20 pts
Shipping discount: Free shipping for all orders over $99.0
Sign up for our email list: 11% Off coupon
Referring customer reward: $5 Off coupon
Referred friend reward: $5 Off coupon
Bi-annual M44space Rewards Day - 35% off entire purchase
You can use your points to redeem reward coupons through the M44space Rewards widget ( Summit Stars ) located on the bottom left of the website.
Discount & Offers
If your discount code is not working, please try clearing your browser cache or try using a different web browser. If the issue persists, please contact our Customer Support Team. We will do our best to assist you at that time!
At this time, only one promotion/discount code can be applied per order.
Reseller & Collaboration
1) Link to your Blog/ Youtube channel/ etc...
2) Full Name, Phone Number, Email Address
3) # of Followers
4) Shipping Address
5) If Applicable: Equipment used for videos/ etc
We will then forward your email to our Media Team. If they are interested, someone will be getting in touch with you shortly.